We are delighted to introduce our dedicated and seasoned Sales Team at One King West Hotel & Residence!
Step into the world of meetings, corporate events, social gatherings and galas with our adept and accommodating Sales Team. By choosing One King West Hotel & Residence, you are not just selecting a venue. You are partnering with a team that is committed to bringing your vision to life and providing an unparalleled experience for your guests and attendees. Whether you are planning a meeting, conference, social gathering or gala, rest assured that your event experience with us promises nothing less than excellence. We welcome you to get acquainted with our Sales team below.
Meet Our Sales Team
Don
Director of Sales and Revenue Management
How many years have you been in the industry? Twenty-five plus years as a Hotelier in the hospitality management industry.
What is your favourite part of your role? My role is an exciting blend of strategy, analysis, and connection. What strengthens me daily is the dual challenge of developing revenue-generation strategies and inspiring our Sales team to achieve unprecedented success.Most importantly, I love the human aspect of sales best. Building relationships, understanding client needs, and crafting solutions that resonate with our market are what sets our hotel apart.
Which venue space at One King West Hotel & Residence is your favourite and why? With its spectacular architecture and presence, the Grand Staircase offers a dramatic entrance. Beyond the staircase lies the grandeur of the Grand Banking Hall. With its soaring ceilings and classic columns, the hall transforms any event into a gala affair. Whether it’s a fairy tale wedding, a prestigious corporate event, or a grand social gala, the space promises unmatched exclusivity and charm in Toronto.
How do your clients characterize you? I strive to do my best to be the following to our clients: knowledgeable hotelier, reliable, communicative, problem solver, ethical and trustworthy, and personable.
What is your favourite meal that our culinary team prepares? Our Tellers Bistro & Bar is celebrated for its varied menu that caters to a wide range of tastes. The cozy atmosphere is suitable for late-night food, lunch, happy hour, and much more. My personal favourites on the menu are the Rigatoni, Steak Frites and the best Crispy Chicken Sandwich!
What do you like to do in your free time? My free time consists of being a devoted husband, passionate pet lover, and advocate for animal welfare. My journey through life is beautifully shared with my wonderful wife and our beloved pets. Together, we’ve created a home filled with love, laughter, and times of complete chaos that come with our furry family members.
Oana
Group Sales Manager
How many years have you been in the industry? This year, I am celebrating—and I cannot believe it—my twentieth year since I worked in the most beautiful environment, hospitality.
What is your favourite part of your role? Connecting with people, especially helping them create memorable events! Also, because we live in one of the most beautiful countries, I get to meet people from all over the world!
Which venue space at One King West Hotel & Residence is your favourite, and why? The Vault is a beautiful work of art and one of the city’s most unique and intimate wedding venues.
How do your clients characterize you? One-of-a-kind, natural, and careful.
What is your favourite meal that our culinary team prepares? Definitely the Butter Chicken! Each time I eat this exquisite dish, I feel like I am travelling to India. I enjoy all the ingredients, condiments, and spices. It is such an authentic recipe created by our Executive Chef, Akshay Shastry. It’s truly a masterpiece.
What do you like to do in your free time? I enjoy reading biographies of different personalities that inspire me, listening to classical music, travelling with my family, and admiring the beauty of nature.
Lesley
Group Sales Manager
How many years have you been in the industry? Since 1998. My first job was as a hostess at The Keg when I was seventeen.
What is your favourite part of your role? I am constantly learning and evolving, along with working with a team of seasoned professionals. I love that we are an independent property with the capability to be creative, innovative, and brand ourselves. We have so many individuals at One King West with dynamic personalities who are encouraged to speak their minds and be heard.
Which venue space at One King West Hotel & Residence is your favourite and why? All our spaces are unique and beautiful, but the Grand Baking Hall is an absolute showstopper. There is no other ballroom quite like this in Toronto. Its transformation from a functional daytime conference to an elegant evening gala is impressive. I take no credit for selling this room—it sells itself!
How do your clients characterize you? Flexible, accommodating, and empowered to assist them. I genuinely care about our clients, which shows in the custom service I provide.
What is your favourite meal that our culinary team prepares? The Burrata!
What do you like to do in your free time? I am an avid biker, absolutely worship the sun, and love to dance and DJ occasionally. I am passionate about food and fashion. I have the most incredible son, who keeps me very busy and active!
Lorina
Group Sales Manager
How many years have you been in the industry? I have been in the hospitality industry for over ten years. My background is in restaurants, where I’ve held various roles, such as Regional Event Manager and Project Manager. In the last few months, I made the leap to hotels and could not be happier!
What is your favourite part of your role? My favourite part of the role is making excellent connections with clients and colleagues. Every day is different, and there is always something new to learn.
Which venue space at One King West Hotel & Residence is your favourite and why? My favourite venue is the Chairman’s Boardroom. It has a lot of character, and I love the walnut wood panelling. It is the perfect venue for any occasion, from intimate weddings to social gatherings and corporate meetings.
How do your clients characterize you? My clients describe me as outgoing, always ready to help, and offering the best possible options and deals.
What is your favourite meal that our culinary team prepares? So far, the Kale Caesar Salad!
What do you like to do in your free time? I enjoy working out and spending quality time with my two-year-old son and dog!
Julie
Senior Conference Services Manager
How many years have you been in the industry? Thirteen years.
What is your favourite part of your role? It is like a giant to-do list, planning and achieving all project goals within the given constraints. Bonus: it feels great to tick the boxes and move on to the next project.
Which venue space at One King West Hotel & Residence is your favourite and why? Dim the lights, add long tables with candles, and the Grand Banking Hall is like walking into a magical castle.
How do your clients characterize you? Responsive and organized.
What is your favourite meal that our culinary team prepares? House-made Stuffed Focaccia.
What do you like to do in your free time? Snow or shine, I enjoy going for hikes and good eats with great company or travelling if I have extra time.
Tyler
Conference Services Manager
How many years have you been in the industry? Twenty-four years.
What is your favourite part of your role? Working through the process of organizing an event.
Which venue space at One King West Hotel & Residence is your favourite and why? Chairman’s Boardroom with all its original, historic finishes.
How do your clients characterize you? Detail oriented.
What is your favourite meal that our culinary team prepares? Chef’s market reception (not on any published menu).
What do you like to do in your free time? I enjoy spending time with Darwin, my Golden Retriever.
Madeline
Executive Meeting Manager
How many years have you been in the industry? I have worked in hospitality, specifically the restaurant industry, for the past 6 years. My passion for the hospitality industry led me to pursue a degree in special event management. Recently, I made the transition to the hotel side of the industry, and I feel that this is precisely where I want to be!
What is your favourite part of your role? My favourite part of my role is my ongoing ability to work with people and foster positive, long-term relationships with all my clients. I also really enjoy the creative element of my job, and I take a lot of pride in helping my clients achieve a specific vision for their event.
Which venue space at One King West Hotel & Residence is your favourite and why? My favourite venue is the Grand Banking Hall. There is nothing quite like it in the city. With its deep-rooted history and luxury finishes, this space never fails to take my breath away!
How do the clients characterize you? A great communicator, detail-oriented, and efficient. I strive to ensure that all my clients feel like they are in great hands and that they are working with someone who genuinely cares about the success of their event.
What is your favourite meal that our culinary team prepares? The chicken cobb salad is a comfort food staple for me. The chicken is cooked and seasoned to perfection, never failing to satisfy my cravings!
What do you like to do in your free time? It’s always great to hang out with friends and family when I have some free time. During the summer, I love to take advantage of the beautiful weather and enjoy being outside—whether on the beach or a hiking trail. I usually plan a couple of trips a year and also enjoy travelling, trying new food and exploring places I’ve never been.
Ana
Sales Coordinator
How many years have you been in the industry? I have been in Sales for one and a half years and at One King West Hotel & Residence for six years.
What is your favourite part of your role? Support and assist the Sales team and clients with administrative tasks or other duties as requested.
Which venue space at One King West Hotel & Residence is your favourite and why? The Grand Banking Hall is a luxurious and historic venue. Fifteen Hundred is also a favourite! The space features a modern, stylish look and a private outdoor terrace overlooking Toronto’s skyline. It is perfect for intimate gatherings and events.
How do the clients characterize you? Helpful.
What is your favourite meal that our culinary team prepares? I have had the opportunity to try several dishes of our gourmet cuisine, and everything tastes amazing, but my favourite meal is the Butter Chicken.
What do you like to do in your free time? I enjoy outdoor activities, being in nature, travelling, and discovering new places.
Joana
Sales Coordinator
How many years have you been in the industry? I have been in Sales for one year and at One King West Hotel & Residence for seven years.
What is your favourite part of your role? Having the opportunity to support and contribute to the success of the team.
Which venue space at One King West Hotel & Residence is your favourite and why? One of my favourite venues is Fifteen Hundred because of its stunning views and spacious balcony.
How do your clients characterize you? Attentive and patient.
What is your favourite meal that our culinary team prepares? My favourite meal is the Crispy Chicken Sandwich.
What do you like to do in your free time? In my free time, I enjoy going to the movie theatres.
One King West Hotel & Residence would be proud to host your event. We look forward to the opportunity to welcome you, your clients, or your guests to an experience of historic elegance, modern luxury, and unparalleled service. For more information, please visit our Meetings page. Ready to start? Submit a Request for Proposal.
